Terms and Conditions


Unlimited Mileage
Collision Damage Waiver (CDW) - With Excess
Theft Waiver (THW)
Third Party Liability (TPL)
Airport Surcharge

Insurance Coverage

Collision Damage Waiver (CDW) It is included in your rental amount. Collision damage waiver reduces the customer’s damage responsibility to the excess/deductible amount. The maximum excess amount is USD 3000 for all vehicle groups.

Theft Waiver (THW), It is included in your rental amount. It reduces the client's financial responsibility for loss or theft to the vehicle to the sum of the deductible. The maximum excess amount is USD 2000 for all vehicle groups.

Third Party Liability (TPL), It is included in your rental amount. Insurance coverage for the vehicle rented includes Third Party Liability with a limited cover of USD 10,000 for personal injuries and material damages.

Transferable Insurance Coverage

The following insurance type(s) Supplemental Liability Insurance (SLI), Collision Damage Waiver (CDW), Theft Waiver (THW), Third Party Liability (TPL) is (are) not included in the rental amount.

Insurance from Venezuela, Puerto Rico and Canada are not accepted.

If the customer uses his/her own CDW coverage, the customer will be liable to pay the damage amount at the rental desk and they will claim the refund from their insurance card company by them self.

CDW coverage should be up to USD 3000 for the vehicle that is being rented. A refundable deposit of USD 200 will be held on the credit card.

If you do not comply with the insurance requirements of the supplier OR your credit card coverage is not enough / does not provide coverage for the rented vehicle, it is mandatory to purchase insurance at the rental desk in order to rent the vehicle.

Insurance can be purchased at the rental desk for an additional charge -

Collision Damage Waiver (CDW) - USD 10 per day and excess will reduce to USD 300. USD 20 per day and will reduce the liability to Zero.

Please check at the rental desk for more information.

Excess Reduction

Two (2) additional insurance options are available to reduce the liability at the rental desk

Option 1: Reduces the liability up to a small manageable amount i.e. USD 300.

The price of Super CDW is USD 10 per day for all vehicle groups.

Option 2: Reduces the liability to ZERO.

The price of Super CDW is USD 20 per day for all vehicle groups.

It may not cover Glass, tyres and other accessories. Super CDW is optional and can be purchased at the rental desk. For more information please check at the rental desk.

Drivers Age

The minimum driver’s age is 20 years.

A young driver surcharge of USD 5 per day up to a maximum charge of USD 75 per rental will apply for drivers aged from 20 years to 24 years.

Driver’s License

The renter and the driver have to be in possession of a valid driving license. Also, a valid ID card or passport would be required at time of pick up.
An International Driver’s License (IDL) is required. International driver license must be accompanied by the original domestic license of the driver.


Airport surcharge is included in the rental amount.

Breakdown Assistance

Breakdown assistance is available free of charge. It does not cover tyre change. Relevant contact details and roadside assistance procedures will be given prior to the commencement of the hire.

Fuel Policy

The vehicle will be supplied with a full tank of fuel and must be returned full. Otherwise, a refuelling fee will be charged on your return. Fuel charges are payable at the rental desk unless otherwise stated. Supplier's fuel policy change from time to time, please confirm at rental counter.

Mileage Policy


Cross Border Travel

Cross border travel is not allowed.

Tax Rate

Tax is included in the rental price. However, for all the optional extras or special equipment, or extra services, tax would be levied separately.

Payment Methods and Deposit

All major credit cards are accepted and must be on main drivers name while paying at the rental desk.


A refundable deposit of USD 300 will be blocked from the credit card until the car is returned.

Delivery and Collection

Delivery and collection service is available for an additional charge of USD 50 per way.

Out of Hours

Out of hours service is available only on request is available free of charge.

Grace Period

For vehicle pick up

4 hours grace period from the schedule time of pickup is allowed. After the grace period the reservation will be cancelled.

For late return

A 1 hour grace period is given for returning vehicles. After the grace period one day extra charge will apply. Extras Confirmation of Special Equipment’s depends upon the availability at the rental desk.